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SDR - Software Defined Radio: Reduce Risk with Zeligsoft

Support

Zeligsoft's dedicated support team provides product support through annual maintenance and support agreements. Through e-mail, telephone, and web-conferencing, we'll answer your queries relating to Zeligsoft CE™, integrating CE with other development tools, and software engineering processes.

With prioritized response times tailored to severity of issue, we ensure that your project always moves forward without delay. Ongoing access to regular product improvements and minor software updates ensures that your development team is always using the latest solutions from the Zeligsoft development team.

Should your project require more comprehensive support, such as training or engineering consulting services, we can arrange to provide these to you on-line or on-site. These comprehensive offerings are described under Training, and under Professional Services in the Products section of this web site.

The Zeligsoft CE Annual Maintenance and Support service offers the following benefits:

  • Zeligsoft CE upgrades
    Zeligsoft releases software upgrades containing new functionality and product improvements approximately 5 times per year. When required, minor software updates are released to correct any field found issues. Only Zeligsoft customers with active maintenance and support agreements are automatically notified and provided with these upgrades and updates. No fees are charged for these upgrades, as they have been included in the annual maintenance service.

  • CE technical support
    The Zeligsoft professional services team will help you overcome any problems you may encounter when using CE, integrating CE with other development tools, and using CE in your software engineering process.

  • Technical notes
    Periodic technical notes are issued to customers with maintenance and support contracts. These technical notes cover subjects such as the use of CE in a CM environment, and will help you use Zeligsoft CE to its fullest potential.

Telephone
Toll-free (North America): 1-800-ZELIGSW (1-800-935-4479)
International: +1 819 684-9639

Online Customer Support
support@zeligsoft.com

 
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